The Isuzu parts division support the owners of Isuzu Trucks and the Australian Transport Industry through providing market leading products and services in innovative and time efficient ways.
Our customer base is as varied as national and local fleets, individual owner drivers, independent workshops and mining through to fishing trawlers operating off the coast of Australia using Isuzu Engines.
In 2018, a new national distribution centre was opened in Truganina, Victoria, alongside the new national Isuzu Australia Head Office. The national distribution centre replenishes inventory within the Australia-wide dealer network daily, to minimise customer downtime while a varied range of accessories assist productivity improvements and allow customisation to suit individual drivers requirements.
Dealers are connected to the national parts warehouse via Automated systems and are also able to view all national dealer inventory to ensure swift communication on the availability of parts.
Our Total Warehouse Area is 15,000m3 and the total number of locations in the warehouse is 33,000 - which includes 22,000 locations in the binning area alone. We currently stock over 45,0000 lines of stock.
We source our parts from 179 suppliers, 5 of which are international. On average, we receive 360 40’ containers of stock each year, which when laid end to end, equates to 4.4kms of parts. We receipt an average of 16,000 lines into stock each month.
On average, 2,500 lines of stock are picked daily with over 2,500,000 pieces picked and over 70,000 consignments are shipped to our dealer network each year. We pick, pack and ship over 7,300,000 kgs of parts per year, the equivalent weight of 811 NPR Series Trucks (GVM).
We supply parts to over 100 locations in our dealer network and in addition to the dealers we support, we also offer merchandise for sale through our eBay store.
Since 1997, there has been approximately 128,000 Isuzu vehicles registered in Australia. In Australia, New Zealand and our South Pacific dealer network, we support over 1561 Isuzu Truck model variations.